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Our Approach

Although there are exceptions depending on the organization's processes, and the type of organization, a typical ISO project implementation goes through the following stages:


  • Kickoff Meeting
  • Gap Assessment
  • Training
  • Documentation
  • Implementation
  • Internal Audit
  • Management Review
  • External Audit Readiness
  • Project Closure

STAGE 1. Kickoff Meeting

The project starts after both parties sign the contract and agree to the start of the project. Here both teams will meet and discuss the project requirements, the resources needed and all the elements of the project.  During the meeting, an agreement is reached on how the files will be exchanged, 


Output

  • Detailed project plan
  • Detailed project charter
  • Access to secure file exchange location

STAGE 2. Gap Assessment

With department heads and process owner is initiated and required documents are collected. Based on this information, a detailed gap analysis of what is available and what is missing based on the requirements of the standard is prepared.
 

Output

  • Detailed Gap Assessment Report

STAGE 3. Training

Starting the knowledge transfer and closing the knowledge gap. There are 3 levels of training normally offered:

   1. Awareness training for all staff

   2. Implementation training for the staff involved in the implementation of the standard

   3. Audit training for the people that will be performing the internal audit to verify compliance


Output

  • Course material (Powerpoint & PDF)
  • Exam/Quiz
  • Certificate of Attendance

STAGE 4. Documentation

Preparing, updating and creating any processes, policies, procedures, and templates needed. The documents are prepared using the organization's templates to maintain the corporate identity. For multiple ISO, all documentation are prepared based on Integrated management System as per PAS 99.


Output

  • A complete set of Original Documentation containing policies, procedures, forms/templates (Word, Excel, Visio, etc.)
  • Knowledge transfer on how to use the above

STAGE 5. Implementation

Putting to use and assisting the staff on how to use the forms previously created.

Output

  • Filled registries (e.g., Risk & Opportunities Registers, Change Register, Audit Register, etc.)
  • For Business Continuity implementation: Testing Scenarios (Tabletop,  a structured walk-through, or full disaster simulation testing).

STAGE 6. Internal Audit

Once the team completes the implementation, the next step is to verify that the implementation is as per the requirements of the standard. This is the responsibility of the Internal Audit Team. As an independent audit team their responsibility is to ensure that the organization is in compliance with the requirements of the standard. 

 
Output

  • Audit Plan
  • Audit Schedule
  • Audit Checklist
  • Internal audit report
  • Non conformities (if any)
  • Action list (if any)

STAGE 7. Management Review

Now that all the requirements have been completed and verified, top management team must be informed if the results of the audit and the details of the compliance by preparing the management review presentation and once the meeting is completed, the output from the management meeting must be documented and actioned accordingly.


Output

  • Management Review Meeting schedule
  • MRM presentation
  • MRM minutes of meeting

STAGE 8. External Audit Readiness & Support

This stage is normally initiated after the Management Review stage and involves assisting you in selecting the appropriate Certified External Audit facilities whom will be responsible for preforming the External audit and awarding you the certification.

In addition, during the External Audit stage, support will be provided to your team to ensure external auditors are able to find all the requirements as per the standards.


Output

  • Selected External Entity
  • External Audit Report (from the external party)
  • Non compliance reports, if any (from external party)
  • Action List, if any

STAGE 9. Project closure

Just as with the opening meeting, here we will meet to discuss the project, lessons learned, and the next step forward. Any missing points (none should be from our side) will be discussed and resolved accordingly.
 

Output

  • Project Closure Report 
  • Project Completion Certificate

Congratulations. You have just successfully completed the management system implementation process.

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